Frequently Asked Questions

Everything you need to know about your ABKEYS shopping experience.

How long will it take to receive my order?

Standard shipping typically takes 3-7 business days within the continental US. International delivery times vary by location, usually ranging from 10-15 business days.

What is your return policy?

We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start your request.

How do I determine my correct size?

Each product page includes a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.

Which payment methods do you accept?

ABKEYS accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.

Can I track my shipment in real-time?

Yes, once your order ships, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.

Do you restock items that are sold out?

While many of our seasonal pieces are limited edition, we do restock core essentials. You can sign up for 'Back in Stock' notifications on the specific product page.